Citizens Bank Mobile Banking

Name: Citizens Bank Mobile Banking
Availability: InStock
Rating: 4.757106304168701 (147927 reviews)
Author: Citizens Bank, N.A.

Citizens Bank, N.A.

4.8

148K reviews

1M+

Downloads

Everyone

About this app

Get ready to manage your money – anytime, anywhere – from the convenience of your mobile device.

Manage Accounts

- See up-to-date balances and account activity
- Freeze and unfreeze debit cards

Deposit Checks

- Snap photos of your checks for easy deposit
- Get same-business day credit on deposits made by 10 pm ET

Transfer Money

- Make transfers between Citizens accounts and to non-Citizens accounts
- Send money securely with Zelle®

Pay Bills

- Manage all your bills in one place
- See payment history
- Add and pay any company

Plus, your finances are protected with the Citizens Bank Online Guarantee.®

DISCLOSURES:

Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license.

©2025 Citizens Financial Group, Inc. All rights reserved. Citizens Bank is a brand name of Citizens Bank, N.A. Member FDIC

Updated on

Oct 8, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.

No data shared with third parties

Learn more about how developers declare sharing

This app may collect these data types

Location, Personal info and 5 others

Data is encrypted in transit

You can request that data be deleted

Ratings and reviews

4.8

144K reviews

Dev Corson

October 16, 2025

Would be great except it constantly has the wrong balance. The actual account transactions will show the real balance but the total at the top will say something completely different so there are either transactions that are hidden or the bot can't do basic math, but I'm sick of being charged overdraft fees when I'm not even in the negative but the system seems to think so

10 people found this review helpful

October 25, 2025

Pixel 3a Android 12. Using most recent version of the Citizen's App. Still can't always see all bank accounts. Today I noticed a concerning issue regarding auto pay. I set up auto pay via the website for several bills after the bill pay upgrade. Today I canceled an upcoming auto pay payment in order to change the payment date. After I made the change I realized I have no idea if the bill is still on auto pay or not; there's no way to tell from the app. Hopefully this info is on the website.

32 people found this review helpful

Avery Banister

January 21, 2021

When the app lets you log in, it's great. It's easy to use and looks good. But it hasn't let me log in for several weeks at this point despite keeping the app updated. I have no issues getting on using my computer, so it's not my account that's the problem, it's the app. If they ever get it together I'll raise my rating, but it's quite literally unusable.

56 people found this review helpful

What’s new

Thanks for using Citizens Mobile Banking! This latest version includes:

• Additional bug fixes and enhancements to improve overall client experience.

Flag as inappropriate