U-Haul

Name: U-Haul
Availability: InStock
Rating: 3.3966996669769287 (15970 reviews)
Author: U-Haul International

U-Haul International

3.4

16K reviews

5M+

Downloads

Everyone

About this app

Wherever you’re headed, our app is designed for Moving Made Easier®. Get an instant quote, start or modify your reservation, track your orders, and so much more, all from your mobile device. It’s the fastest and most secure way to manage your move!

- Pick up and return your rental with just a few taps on your device, any time.
- Sign in with your custom profile to skip the counter and reserve in minutes.
- Get an instant quote, manage your order, and review your rental history.
- Use the live chat feature or email us for 24/7 support.
- View FAQs and resources to answer your questions.
- Quickly find a U-Haul location near you with the products and services you need.

Updated on

Sep 22, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.

No data shared with third parties

Learn more about how developers declare sharing

This app may collect these data types

Location, Personal info and 4 others

Data is encrypted in transit

You can request that data be deleted

Ratings and reviews

3.4

15.8K reviews

Kevin Bryan

June 8, 2025

App continually crashed while trying to pick up and drop off my rental. We ended up having to call customer service, which took forever. It took an hour to pick up and another hour to drop off when it should have only taken a 10 minutes. This was a horrible experience, and the app is absolutely worthless. I will explore options other than U-Haul next time. Try harder, U-Haul. Your app needs an over-Haul!

84 people found this review helpful

Korey Lear

June 29, 2025

Too many hidden fees. I rented a truck for $29.95 that cost me over $60 before mileage. Not to mention how terrible the app functions. I know that you can return a vehicle to a different location than you picked it up from, but the app simply would not let me, despite listing the option. Clunky, confusing and constantly crashing. It really is not that hard to make an app that runs decently on Android OS. Especially for a multi billion dollar company.

151 people found this review helpful

Farzan Shenavar

August 4, 2025

Terrible experience from start to finish. My pickup was rescheduled multiple times when I showed up to pickup, and I had to contact customer service three times, plus chat several times more, which barely worked due to constant freezing and bug in the app. After drop-off, I was wrongly charged for fuel and had to contact support again. The app is buggy, the process was frustrating, and I wouldn’t recommend U-Haul even to my worst enemy. 0 stars.

88 people found this review helpful

What’s new

We’re rolling out updates to our homepage that’ll make your move easier🚚:

Stay on Track: View/manage upcoming and active orders directly from the homepage.

Save Time at the Center: See available products and services, view location details, and even check out!

A Smarter Organizer: The Organizer now includes folders and categories, so you can find your belongings in seconds.

Personalized Recommendations: Get expert suggestions on services and products tailored to your move.

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